FAQ

We are currently located in Jupiter, Florida

I am item content. Click edit button to change this text. Lorem ipsum dolor sit amet, adipiscing elit. Ut elit tellus, luctus nec mattis, pulvinar dapibus leo.

We are closed for business in observance of the following holidays:
New Year’s Day
Mother’s Day
Memorial Day
Father’s Day
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Christmas Eve
Christmas Day
NOTE: Holidays and days of operation are subject to change without prior notice.

If you ever get a suspicious message from someone you really don’t know
and it contains an attachment, either just delete the message or come
find me. I don’t care what I am doing, interrupt me and I will take a
look. If you do get an attachment from a sender you think you trust,
look for these things before opening it.

* Does the attachment have a double extention e.g. somefile.txt.scr or
pricelist.doc.pif? If so DON’T CLICK IT.

* If the attachment is a .zip file, look closely at the file inside. I
have seen cases where the .zip file contains something like
pricelist.doc .exe. You don’t notice the spaces between the
doc and exe and BAM, they got you.

* Pictures of a captured osama bin laden are not going to come to you in
an e-mail message.

Spammers and virus writers are very creative these days and can easily
make a dangerous message look like a trustworthy one. I am sure that
everybody is already aware of these items, but I just wanted to write a
quick reminder to be careful when opening e-mail attachments. If you
have any questions don’t hesitate to ask. What to do with Suspicious messages

Yes. Our friendly and professional technicians will run a thorough diagnostic on your computer to give you the most accurate FREE estimate possible. This is a significant savings compared to taking your computer to a local retail electronics or office supply store that do not employ certified technicians and will charge you $150 or more just to run a diagnostic on your computer and then charge you more in parts and labor costs to actually fix it. All Primo Tech technicians are fully trained and certified in the industry’s leading technologies and will fix your computer right the first time. All repairs and services are covered by our 30 Day Limited Warranty.

We service all residents, homes, home offices, and small businesses on The Treasure Coast located in Saint Lucie County, Martin County, Indian River County, and Palm Beach County.

Currently, we do not accept drop-off services. All repairs are done on-site or picked up and completed in our shop. Any repair taking longer than 3 hours (actual or estimated) our technician may request to take your computer to our shop for repair.

Our technicians are NOT equipped to take ANY major credit cards right on-site: COMING SOON
Visa
MasterCard
American Express
Discover

We also accept:
PayPal
Apple Pay
Google Pay
Venmo
Zelle
Cash
Check – Make checks payable to Primo Tech