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Primo, thank you so much for fixing my iPad. After dealing with IFIX, which was horrifying experience to say the least it was such a pleasure to deal with a real professional. They seriously should not be allowed to have a business and run it so poorly. If it were not for them breaking my iPad I would not have known how great it was to deal with such a professional! You went beyond your call of duty with ordering parts, returning parts and then getting it all together and like new again. So appreciated and I will recommend you to all that need computer work done. Your the best!
Primo saved my outlook 365 and was able to extract data that I could not retrieve. Primo is a expert in the tech field. If you need anything, give him a call.
I just wanted to give a review. I just want to say you’re always there for the rescue and always able to save the day to fix the computers laptops to. Five stars ⭐️ ⭐️⭐️⭐️⭐️
The Computer wiz that you are.
Thank you again
Adena
The top computer tech person I know.
I have been using Keith Franklin for my personal and office Computer systems needs for many years.
He’s always there when you need him, and he gets the job done. He’s fixed my computer in person
and remotely every time.
There is no doubt that if you need your computer to be working perfectly or your system to be fully integrated
call Keith and he’ll get the job done for you. I highly recommend him. Five stars ⭐️ ⭐️⭐️⭐️⭐️
Amazing IT Services!
I can’t recommend Keith highly enough. He is extremely knowledgeable and fast. He set up and maintains our office computers, and is always there to help when he is needed. More importantly, his personality is far superior to other IT support people who make you feel stupid when asking any computer-related question. He explains everything in detail and always looks out for the best interest of his clients. He gets a 5 star ⭐️ ⭐️⭐️⭐️⭐️ rating from me
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Keith has been helping to solve our computer hardware and software problems for over 10 years. The types of problems he has had to tackle are outlined as follows:
- Diagnosis and repair Internet interface issues with multiple computers, printers, and scanners in a home office environment. In some cases the modem was the issue. Other cases involved hardware and software in the office.
- Complete data recovery of one computer that was hi-jacked from a ransom ware site. That involved a unique technique that he managed to develop to circumvent the hackers computer lock and get access to our data.
- Frequently our computers have experienced Windows hiccups that bring down our systems. He has been able to diagnose and fix them every time. He has been able to do this both on-site and remotely.
- We’ve asked his advice on purchasing various hardware and software and have found that his recommendations have proven very satisfactory.
- One noticeable trait that he exhibits is his ability to listen to your problem, listen to the behavior of the problem, listen to what you think the problem is and then formulate a plan of action that invariably fixes the issue.
- He has never shown frustration or lost patience while working with us and works with just about anything electronic.
- He has lots of experience in Web and business card design as well IT support including computer troubleshooting and maintenance.
Keith really enjoys working in the digital environment and, in our opinion, he is excellent at that.
We hope that the above helps you to make an informed decision about Keith. It’s a pleasure to work with him and to share this information with you.
Sincerely,
Gordon Rowse & Diana DiMeo