Information Technology Specialist
Keith R. Franklin
Senior Information Technology Specialist · Jupiter, Florida · [email protected]
Professional Summary
I have a strong foundation in information technology with over 20 years of hands-on expertise troubleshooting system software and hardware, building and securing wireless networks, installing Windows and Mac platforms, administering SQL databases, and delivering training for everyone from single-person home offices to corporations.
I employ a dynamic, proactive, preventative approach to problem-solving—empowering people with computing tools that meaningfully improve their daily work.
Core Technical Proficiencies
Experience
Vision Database Systems (VDS)
Enterprise ID badging, RapidAdmin, PerfectPass, EliteID, MS SQL configuration, card printer hardware, and tier-2/3 technical operations.
Locus Traxx
Real-time cold-chain & fleet IoT telemetry systems support, hardware diagnostics, and technical operations.
Primo IT Tech LLC / Independent IT Specialist
Full-service mobile computer repair, ransomware/data recovery, small-business networking, web design, and 1-on-1 training.
Education
- 2003 – 2005: Collins College (Visual Arts / Technology)
- 2002 – 2003: Collins College
- 1995 – 1997: Erie Community College (Buffalo, NY)
